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ATT Uverse Residential Gateway Broadband LED flashes red intermittently

ATT Uverse Residential Gateway Broadband LED flashes red intermittently

I have struggled with my uverse Internet and TV service randomly and intermittently shutting off for the last 3 months. When this occurs the Residential Gateway's broadband LED flashes red.

Also I get Uverse DSL link errors:

uverse link errors

When I 'live support chatted' with the uverse technical support they claimed I had bridge tap on my lines, and that my lines had other 'issues'.

They had to dispatch 3 technicians before one of them figured out the problem. It turns out I had a faulty 'voice/data' splitter.

I snapped a picture of the demarcation box before and after he replaced the faulty splitter.

old uverse splitternew uverse splitter

Old Uverse filter on the left, New filter on the right

So far I have had no Uverse DSL Link Errors!



© Russell Ballestrini.